Account deletion
You can have your yourpace account and all your data deleted at any time. yourpace is published by Vinkl, Vlasaardstraat 8, 8210 Veldegem, Belgium.
Have yourpace Plus? Cancel it first. Your subscription does not stop by itself when you delete your account. You cancel it on your Account page in yourpace (menu at the top → Account), or via the link in your confirmation email.
Delete it yourself, right now
Can you still sign in? Then delete your account yourself, in the app, without asking us. It happens immediately and cannot be undone.
Or ask us by email
Email us from the address you use to sign in to yourpace. That is how we know the request is really yours.
Button not working? Email support@vinkl.be yourself with the subject “Request to delete my account”, from your account's email address.
How long it takes
We confirm an email request within a few working days and carry out the deletion within 30 days. You get a confirmation as soon as it is done.
What exactly is deleted, and what else you can ask for, is set out in the yourpace privacy policy.